Refund policy

At Cantaricas, we're committed to providing high-quality products and a great customer experience.

All Sales Are Final

Due to the made-to-order nature of our merchandise and the food safety requirements of our mixers, all sales are final. We do not accept returns, exchanges, or refunds.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at customersupport@cantaricas.com

To help us resolve your request as quickly as possible, please include:

  • Your order number
  • Photos of the item(s) and packaging
  • A brief description of the issue

Once we review your request, we'll work with you to provide an appropriate resolution, which may include a replacement or refund.

Order Changes & Cancellations

Orders begin processing shortly after they are placed. Because many of our products are made to order, we cannot guarantee order changes or cancellations once an order has been submitted.

Questions?

If you have any questions about your order or this policy, please contact us at customersupport@cantaricas.com. We're always happy to help.

Thank you for supporting Cantaricas. We truly appreciate your business and your support of our small business.